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EXPERIENCE

• Test Engineer
  Toshiba, Irvine, California
  March 2002 to Present
  Duties involve compatibility, black/gray box, stress and validation testing of the Toshiba PC based notebooks Recovery Application and Pre-Installation software bundles. These pre-configured bundles contain the operating system, applications, drivers and utilities the customer will receive with their new Toshiba notebook. Testing involves hardware and software installations, benchmark and stress related network or stand-alone tests on a variety of peripherals using various interfaces and troubleshooting to determine issues. 
    

• Quality Assurance Engineer
  Phoenix Technologies, Irvine, California
  May 1996 to April 2001
  Projects were based on the testing of CORE and OEM based PC BIOS, developed by Phoenix Technologies. Test Procedures created and followed to determine failures of either firmware implementation or BIOS. Responsibilities included modification/update of Test Procedures, writing Test Plans, determine testing by requirements documents and modify checklists accordingly, reporting issues to development or deployment engineers in a clear and concise manner. Creation of automated test scripts developed in ANSI C on the Validor Pro automation test tool developed by TestQuest. Trained on Azor Ferret automation system. Data input/output code level creation/validation. Involved in the designing of database driven testing. White, black and gray box testing, unit and integration testing of scripts and CORE and OEM PC BIOS MASM components. Use of PVCS version control software for validation of MASM components and ANSI C automation scripts. Involved at all levels of test bed hardware and software: design, rework and maintenance.
   

• Test Engineer
  Corollary, Irvine, California
  January 1996 to May 1996
  Duties involved compatibility of various cards within the proprietary C-Bus and C-Bus II architecture. Testing involved hardware and software installations, benchmark and stress related network or stand-alone tests on a wide variety of peripherals and cards using various bus interfaces and troubleshooting to determine issues. Maintained generic PC workstations and Corollary servers used for network benchmark testing under Unix and NT.
   

• Test Engineer
  Western Digital, Irvine, California
  January 1995 to January 1996
  Projects included the compatibility testing of PCI based SCSI and Ultra SCSI cards on both Intel and PowerPC platforms. Software and hardware from a variety of manufacturers is installed in multiple brands of PC’s with the Western Digital PCI SCSI card. Benchmarks, diagnostics and stress related tests in a network or stand-alone configuration were run to determine failures. Assisted with lab server maintenance, running Novell NetWare. 
   

• Product Support Technician
  AST Computers, Irvine, California
  July 1990 to May 1994
  Direct end-user technical support to customers and dealers of AST Computer, systems, portables, peripherals, peripheral/emulation cards and laser printers. Also assisted with beta testing of pre-released products and documentation. Issued on-site service or return authorizations or referred customers to Service Providers.

EDUCATION

• UCI EXTENTIONS, Irvine, California

  • ASQC Certification Review, March 2001 to May 2001

  • Software Quality Assurance, January 2001 to March 2001

  • Programming in C, September 2000 to November 2000

  • Fundamentals of Software Design Engineering, March 2000 to June 2000

  • Assembly in x86 Architecture, January 1999 to March 1999

  • ASQC Certification Review gave an overview of the ASQ, SQE certification and was a credited course. Software Quality Assurance covered the adoption, creation and maintenance of software programming standards, metrics, documentation and industry wide standards, including IEEE, SEI and ISO. Programming in C, covered ANSI C with all of the primary fundamentals of programming within the language. Fundamentals of Software Design Engineering covered designing and quality assessment of software products. Assembly in x86 Architecture covered MASM with all of the primary fundamentals of programming within the language.

• I.T.T. TECHNICAL INSTITIUTE, Buena Park/West Covina, California

  • B.A.S. in Automated Manufacturing, July 1986 to September 1987

  • A.A.S. in Electronic Engineering, June 1984 to July 1986
    Studies included basic electronics, AC/DC circuits, radio and communications electronics, electro-optical and microwave electronics, digital communications, servo mechanics, pneumatics, hydraulics, process control, blueprint reading and robotics. Programming in Pascal, E, Forth, Fortran and Basic.

• INTERNAL TRAINING

  • Azor Ferret and TestQuest Validor Pro Training-Company sponsored training on automation systems held at Phoenix.

  • 101 / Developers BIOS Courses-Internal Phoenix courses on building / modifying PC BIOS’s.

  • Quality Testing Courses-Internal Phoenix courses on quality software testing.

  • AST Service Training-Certified for repair of most AST products as of 1994.